Privacy Policy

At NYC Meatballs & Pizzeria, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nycmeatballs.com) or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

• Personal Data: Voluntarily provided personally identifiable information, such as your name, email address, phone number, and any details you submit when you:
  • Sign up for our newsletter/specials.
  • Submit a contact or special request form.
  • Apply for a job through our online application link.
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
• Cookies and Tracking Technology: We use cookies and similar tracking technologies to analyze website traffic, optimize your website experience, and understand where our visitors are coming from. Your data will be aggregated with all other user data to help us improve our site.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Deliver targeted coupons, newsletters, and information regarding specials or events.
• Respond to your customer service requests, dietary concerns, or event inquiries.
• Process and review your online employment applications.
• Monitor and analyze usage and trends to improve your experience with our website.
• Increase the efficiency and operation of our website.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, such as website hosting (GoDaddy), data analysis, and email delivery.

Mobile Information & Text Messaging Protection:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Choices Regarding Your Information

• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our website.
• Emails and Communications: If you no longer wish to receive correspondence, emails, or promotional materials from us, you may opt-out at any time by clicking the "unsubscribe" link in any email newsletter we send you, or by contacting us directly. 

6. Terms of Service

• SMS / Text Messaging: SMS message and data rates may apply according to your mobile carrier’s plan. Contact your wireless provider for details. SMS message frequency may vary depending on your interactions with us and the services you request.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

NYC Meatballs & Pizzeria

• Oakleaf Location: 1075 Oakleaf Plantation Parkway, Orange Park, Florida 32065
• St. Augustine Location: 2730 State Road 16, St. Augustine, FL 32092
• Website: nycmeatballs.com